Privacy Policy

Avix Ax considers it a fundamental obligation to fully ensure the right to the protection of personal data in the scope of its operations, -, therefore, with all the means at our disposal and in every possible way, we strive to ensure that your data is in full compliance with EU Regulation 2016/679 (” General Data Protection Regulation “), and we handle it in accordance with other applicable laws. Given that one of the main goals of the underlying legal regulation is to ensure transparency, in this document we would like to inform you about the collection, use, transmission and, last but not least, protection of your personal data – especially in cases where you come into contact through our products and/or services with us through our website or other mobile applications.

We reserve the right to update and amend these Data Protection Guidelines from time to time in order to ensure that the conditions set out here always reflect the current way of handling personal data and comply with all applicable legal obligations. In the event that one of these provisions changes based on the above, we will publish the modified version of the Data Protection Guidelines on our website, and therefore please study the current content of these Data Protection Guidelines from time to time.

Who are we and how can you reach us?

According to the law of Hungary, the avixax is AVIX AX Kft. (headquarters: 1101 Budapest, Kőbányai út 43/C Fsz. 1; company registration number: 01-09-426713; social tax number: 32486108-2-42.) (named companies hereinafter collectively: “avixax” or “we”). We would like to draw your attention to the fact that our companies are considered joint data controllers in accordance with the applicable data protection legislation when handling and processing your personal data.

Your opinion is important to us and we are happy to share with you any information that may arise regarding the management of your data. Therefore, if you have any questions for us, we recommend that you contact avixax’s data protection officer via the e-mail address data.protection@avixax.hu.

What categories of personal data do we process?

In general, we request your personal data directly from you, so you can influence the type of information you share with us during its collection. For example, we receive the following information from you:

during the creation of your avixax user account, you forward your e-mail address, surname and first name to us;
In addition, you can provide additional information on your personal page belonging to the avixax interface ( My Account ), such as: nickname, mobile phone number, landline phone number, shipping address, bank card details, etc.;
When placing an order, you provide us with information about yourself, the product you wish to purchase, your delivery address, your billing information, the selected payment method, your phone number, etc.

You can even register on the avixax interface via your Facebook or Google account. If you choose any of the above options, the selected link will redirect you to the Facebook Admin / Google LLC page, where the respective service provider will inform you about the way in which the data transmitted to us (avixax) is managed. You can study the data protection guidelines of Facebook and Google by clicking on the following links:

https://www.facebook.com/about/privacy

https://policies.google.com/privacy

In order to make the online user experience even more personal and our offers even more unique according to your preferences, we may also collect and process certain information about your browsing and user behavior during your visits to our website and the use of our smartphone application. For more information on the terms of this, please read the following chapter discussing the purpose of data management.

On our website and smartphone application, we may store and collect data that we process through cookies and similar technologies in accordance with the relevant Cookie Policy.

We do not collect or in any way handle sensitive data that is classified as a special category according to the General Data Protection Regulation. In accordance with this, we do not collect or process the data of minors who have not reached the age of 16 by the date of data provision.

What is the purpose and legal basis of data management?

We may use your personal data for the following purposes:

To provide avixax services to you

This general purpose includes the following uses, where applicable:

Creating and managing a user account on the avixax interface;
Processing of orders, including their reception, screening, delivery and invoicing;
Dealing with the cancellation of orders or any other matters related to the ordering of purchased goods or services;
Management of returned products in accordance with the relevant legal provisions;
Reimbursement of the consideration for products in accordance with the relevant legal provisions;
Providing support services, including answering questions you send to us related to the products and services advertised by avixax or regarding a specific order.

The handling and processing of your data for the above purposes is in most cases necessary for the conclusion and fulfillment of the contract between you and avixax . In addition, the handling of certain data in this area is required by a legal provision, including the laws on taxation and accounting.

Use of the “My preferences” service.

To improve our services

We work to always provide you with the best possible service and online customer experience. For this, among other things, we need to collect and use certain information about your shopping habits; that is why we conduct market research directly or with the involvement of external partners, as well as ask you to fill out a satisfaction survey after a specific order.

We carry out these activities based on our legitimate business interests, but we always keep in mind that your fundamental rights and freedoms are not impaired during such activities.

For marketing activities

We would like to keep you informed about our current offers and the latest news about the products that are of interest to you. In order to do this – at certain intervals we send you newsletters with general and thematic content via our electronic channels (e-mail / SMS / mobile notification / in the form of banners, pop-up messages / etc.) or complementary products. We would also like to display other commercial inquiries and personalized offers on our website and via the mobile application. In order to provide you with information that is of interest to you, we may use certain data related to your shopping habits (e.g. viewed products / products added to wishlist / purchased products) for the purpose of user profiling. In all cases, we ensure that this kind of data management and processing takes place with the fullest consideration of your rights and freedoms, and we guarantee that the processes and measures used during data management do not have any adverse legal consequences for you, do not limit your rights, or affect them in particular. .

In most cases, we carry out our marketing communication activities with your prior consent, which is expressed in the form “I would like to be notified of the best offers!” you can enter it by ticking the content box. You can change your mind and withdraw your consent at any time in the following way:

by changing the settings of the user account, in the “My account/Notifications and newsletters” menu item;
by opening the “I would like to unsubscribe” link located in the lower section of messages received from us; obsession
by contacting avixax via the contact details set out above.

We use certain marketing activities to promote and develop our commercial operations with reference to our legitimate business interests. However, in all cases where we use information related to you in view of our legitimate business interests, we do so with the utmost care expected of us in this regard and with the fullest guarantee that your fundamental rights and freedoms are not violated. At the same time, you can ask us at any time to stop processing your personal data for marketing purposes using any of the methods described above, and we will try to respond to your request as soon as possible.

To protect our legitimate business interests

Situations may arise where the enforcement of our own rights and business interests and the protection of our commercial activities require the transmission of certain information. Such situations may include, but are not limited to, the following:

protection and other precautions against cyber-attacks that threaten the security of the website and users of the avixax interface;
measures to prevent and detect possible fraud attempts, including the transmission of relevant information to the competent authorities and public bodies;
measures to manage any additional risks.

Our authorization for the types of data management and processing described above arises from our legitimate business interest in protecting our own commercial activity, while we constantly guarantee that the measures we implement or envisage take into account the principle of balance and proportionality between our own interests and your fundamental rights and freedoms .

In addition, data management and processing are carried out in certain cases with due regard to the fulfillment of our legal obligations, especially because it is necessary to guarantee the basic principles and values prescribed by the applicable laws for the given transaction.

How long do we store your personal data?

As a general rule, we store your personal data for as long as the avixax user account exists. Regardless, at any time you can ask us to delete certain of your data or to terminate the user account, which request we will respond to without exception by ensuring compliance with the statutory retention and storage requirements for certain data, even after the termination of the user account.

If you do not have an avixax account, as a general rule, we are obliged to store all order-related information for a period of 3 [three] years from the completion of the order. Similar to what was written above, it may happen that, in accordance with the applicable legal retention and storage requirements, we are obliged to ensure the storage of data for a period exceeding three years for certain data.

To whom do we forward your personal data?

In certain cases, we forward your personal data to parties belonging to the following sharing circles, or give them access to certain of your personal data:

to our partners providing market research services;
to our customers providing marketing / telemarketing services;
to our partners providing financial / banking services;
to our suppliers dealing with courier service and express mail delivery;
to companies belonging to the same group of companies as avixax ;

In order to fulfill our obligations prescribed by law and to protect our legitimate economic interests, we disclose certain personal data to public authorities.

We fully guarantee that a private organization identified as a third party can access your data only in full compliance with the legal provisions on data protection, information security and confidentiality, within the scope of the contract stipulated in the agreement concluded with such an organization.

To which countries do we transfer your personal data?

As a general rule, we store and process your personal data in the territory of the European Union and the European Economic Area (EEA).

In the event that your personal data is transferred outside the European Union or the EEA, the transfer takes place a) on the basis of a decision of the European Commission , in which the European Commission determines that the third country concerned provides an adequate level of protection, b) on the basis of binding company rules or c) on the basis of general contract terms and conditions adopted by the European Commission . In addition, if we determine that one of the mentioned measures is not sufficient to ensure an adequate level of protection, we adopt additional technical and/or organizational security measures on a case-by-case basis in accordance with the recommendations of the European Commission .

You can contact us at any time at our contact details provided above if you would like to know more about the countries to which we transfer your data and the guarantees for these data transfers.

How do we protect the security of your personal data?

We undertake to fully guarantee the security of personal data by implementing technical and organizational measures in accordance with industry standards.

We keep your personal data on secure servers using the most modern encryption algorithms and storage expansion mechanisms.

We use Barion’s payment support services for payments. All payment information is encrypted with SSL technology.

We would like to draw your attention to the fact that, despite our best efforts to protect your personal data, the security of information transmitted on the World Wide Web and other public networks can never be considered complete, so it is possible that such data may be intercepted and used by unauthorized third parties. We are not responsible for the vulnerability and vulnerability of systems not under our control.

What rights do you have?

The General Data Protection Regulation gives you a number of rights in relation to personal data. You can request access to your data, the correction of erroneous data in our records, and you can object to the processing of your personal data. You also have the right to file a complaint or objection with the competent supervisory authority or file a claim with the competent court. Depending on the situation, you have the right to demand the deletion of your personal data, the limitation of data management, or to request the blocking of your data and the provision of data portability.

For more information on the above rights, read the table below.

To assert your rights, you can contact us via the contact details above. Please read the following points carefully if you wish to assert your rights:

Identification. We take the confidentiality of all records containing personal data strictly, so please send us your request for such records from the e-mail address associated with the avixax account. If you use a different e-mail address, we reserve the right to verify your identity in the framework of an identification procedure consisting of an additional set of questions.

Awards. We do not charge a fee for exercising your rights to your personal data, unless your request for data disclosure or access is unfounded, unnecessarily repetitive, disproportionate or excessive, in which case we provide the data or access to the data for a fair fee. In any case, we will notify you in advance of our possible request for payment of fees, before processing the request.

Response deadline. We will respond to all valid requests within a maximum of one month, unless the request is particularly complicated or if you have sent several requests at the same time, in which case we will send you our response within a maximum of three months. If we need more than a month to process your request, we will definitely let you know. In this context, in order to respond to your request as accurately as possible, we may request more information from you regarding what data or documents you need and what concerns you have, if any. In this way, we can help you faster and the time required to respond is shortened.

Third party right. We are not obliged to respond to your request if the fulfillment of the request expressed in the request is another data protection subject, or would result in a violation of a third party’s right or freedom.

Right of access

You can ask us to:
· confirm if your personal data is being processed by us;
· provide a copy of the personal data subject to data management;
· provide additional information regarding your personal data, in particular regarding what data we have, the purposes of data management, with whom we share this data, and whether we transfer this data abroad, as well as how we protect this data and for how long we store this data, what rights you have in relation to this data, in what manner and form you can make a complaint, and finally, where we obtained your data, if the relevant information was not made available to you before the notification according to this point .

Right to rectification

You can ask us to correct or complete inaccurate or incomplete personal data about you.
Before correcting the wrongly entered data, we can examine the reality and accuracy of the data concerned.

Right to erasure and oblivion

You may request the deletion of your personal data, but only in the event
that · the data concerned is no longer necessary to fulfill the data management purposes defined when it was collected; or,
· if you have withdrawn your consent (if data processing is based solely on consent); or
· if you exercise your right to object; or
· if the personal data concerned has been unlawfully processed; or ·
if the deletion of the data involved is required by law.

We are not obliged to comply with your request to delete your personal data if the processing of your personal data is necessary and justified for the following reasons:
· due to compliance with an obligation under EU or member state law; or
· in order to submit, enforce or defend legal claims.

In addition to the above, there may be other circumstances where we are not obliged to comply with your request to delete your personal data, but primarily in the listed cases we may refuse your request.

We would like to draw your attention to the fact that before exercising the right of cancellation in accordance with this point, it is recommended to download from your avixax account and then save all documents (including mainly: invoices, warranty letters) related to orders from avixax , regardless of whether whether the invoicing party indicated in the order was you or another person or organization. If you fail to take the above action before exercising your right of deletion, these documents will be lost and avixax will not be able to replace them for you, after the data deletion procedure and the termination of the avixax account, which includes the deletion of all its data and documents, is irreversible and final process.

Right to restrict data processing (blocking right)

You can request that we limit the processing of your personal data (i.e. block your data), but only if one of the following is true:
· if you dispute the accuracy of your personal data, for the period necessary to verify this; or,
· if the data management is illegal and you object to the deletion of the data; or,
· if the data concerned is no longer necessary for the fulfillment of the data management goals formulated at the time of its collection, but its deletion is precluded by the submission, enforcement or defense of certain legal claims; or
· if you exercised your right to protest and the investigation of the legality of our procedure has not yet been completed.

In the event of exercising the blocking right, we are still entitled to use your personal data if:
· we have received the relevant consent from you; or,
· if the use (existence) of the relevant data is necessary for the enforcement of a certain right or legitimate interest before a court; or
· if the use (existence) of the relevant data is necessary to protect the rights of another natural or legal person.

Ensuring data portability (right to data portability)

You can ask us to make your personal data available in a segmented, widely used, machine-readable format, and you are also entitled to transfer this data to another data controller, if · the data processing takes
place only with your consent and is based on the contractual authorization set out in the agreement you entered into ; and
· data management is performed in an automated manner.

Right to protest

You can object to the processing of your personal data at any time for a reason related to your own situation, if you consider that your fundamental rights and freedoms require it against our business interests.

You can object to the processing of your personal data for direct marketing purposes (including user profiling) at any time, without reason, if it is related to direct business acquisition, in which case we will terminate data processing as quickly as possible.

Execution of automated processes

As a data subject, you can request that we exempt you from the scope of decisions made exclusively by automated processes, but only in the event that
· the decision made in such a process would have legal effects for you; or
· if you would be affected to a similarly significant extent.

The right according to this point cannot be asserted if the decision made as a result of automated decision-making:
· is necessary for the conclusion or performance of the contract to be concluded with you; or,
· if it is made possible by EU or member state law, which also establishes appropriate measures for the protection of your rights and freedoms, as well as your legitimate interests; or
· if it is based on your express consent.

Right to complain

You have the right to file a complaint with the competent supervisory authority regarding the handling of your personal data.

Contact details of the Hungarian data protection supervisory authority:

Name: National Data Protection and Freedom of Information Authority

Headquarters: 1055 Budapest, Falk Miksa utca 9-11.

Mailing address: 1363 Budapest, Pf. 9.

Telephone: +36-1-391-1400

Fax: +36-1-391-1410

Website: www.naih.hu

E-mail: ugyfelszolgalat@naih.hu

Without prejudice to your legal right to complain to a supervisory authority, please contact us first and we guarantee that we will do our best to resolve your complaint amicably.

you can contact us by e-mail at the following address: data.protection@avixax.hu

– you can send a letter by post or courier to the following address:

Name: AVIX AX Kft

registered office: 1101 Budapest, Kőbányai út 43/C Fsz. 1.

Please write on the letter that you would like the letter to be delivered to the data protection officer.

We would like to remind you again that you can contact avixax’s data protection officer at any time if you send a request to any of the notification addresses provided.

Policy for the use of cookies

Regulation (EU) 2022/2065 of the European Parliament and of the Council (19 October 2022) on the single market for digital services and amending Directive 2000/31/EC (Digital Services Regulation), also known as DSA, 16 November 2022- entered into force on

The regulation creates a new set of rules, part of the European Digital Strategy, which aims to create a safer digital environment for both users and businesses.

Cookies policy and similar technologies

Cookies are used for the following purposes:
for the website’s operation,
for the purpose of reviewing the behavior of website visitors,
for advertising purposes.

This policy is supplemented by avixax’s general rules for the protection of personal data, which you can find here, and the website’s Terms of Use, which you can find here and which we ask you to read, as they contain additional useful information, including avixax’s responsibility for personal data regarding the security of data, all the purposes of data processing by avixax, your rights, as well as the exceptions and limitations thereof, etc.
One of avixax’s important objectives is to continuously guarantee an adequate level of protection of personal data. During our operation, we strive to make the practices used by avixax in this area as understandable and transparent as possible. In case of any questions, we are happy to be at your disposal via the e-mail address data.protection@avixax.hu

What are cookies?

Cookies are short text files consisting of letters and numbers that are downloaded by the websites visited by the user to the browser of the computer, mobile device or other device from which the Internet is used. The cookie is installed based on a request sent by the user’s terminal to the avixax server or a third party server.

What can cookies be used for?

Mostly these files make it possible to recognize the user’s terminal and present the content in a relevant way, adapted to the user’s liking. Cookies ensure a pleasant navigation for the user and promote atorat’s efforts to provide users with more fluid, adapted services, e.g. online data protection needs, shopping cart or relevant advertising. At the same time, we also use aggregated anonymous statistics to help us understand how a user benefits from our web pages, so we can improve their structure and content without personally identifying the user.

What cookies do we use?

We use two types of cookies: per-use cookies and fixed cookies. Per-use cookies are temporary files that remain in the user’s terminal until the session ends or the application is closed. Fixed cookies remain on the user’s terminal for the period defined by the Cookie parameters or until the user deletes them manually.

How does this website use cookies?

The following types of cookies may be used during a visit to this website:
Cookies strictly necessary for the operation of the website Cookies for
analysis Cookies
for advertising

Cookies and/or technologies specifically required for the operation of the website are essential for the proper functioning of the website, and are set on your device at the moment of entering the website or, as the case may be, during the activity carried out on the website. You can set your browser to block cookies, but in this case some parts of the website will not work correctly.

Do cookies or similar technologies contain personal data?

Cookies or similar technologies themselves do not request personal information for the sake of their use, and in most cases they do not personally identify Internet users. However, there are situations when personal data may be collected during the use of Cookies in order to facilitate certain functionalities for the user, or to provide a better use in accordance with the user’s preferences. Such data is encrypted in a way that makes it impossible for unauthorized persons to access the data.

Block cookies

If you want to block cookies, certain functionalities of the website will stop, and this will lead to certain malfunctions or errors in the use of our website. For example, blocking cookies prevents you from:
shopping online
logging into your account

If you agree to these restrictions and want to block cookies, please follow the instructions below:

Most browsers are set to accept cookies by default, but you can change your settings to block some or all cookies.
Select your browser from the list below to display the appropriate instructions to follow after opening the browser.

Microsoft Internet Explorer 9 (Windows 7 operating system)

click on the Settings icon (upper right side)
click on Internet Options
click on Privacy then select the options
click on Application then OK to save your favorite settings

Google Chrome

click on the key icon and select Options from the list
click on the “Advanced settings” tab
click on the content-related Settings from the Privacy section.
select the desired settings
and click the X to close

Safari

select Settings
click the privacy panel
select the settings you want
click the X to close

Mozilla Firefox

select Tools from the main table, then
click Options click Privacy
select the desired settings
click OK to close

The links given above are not the property of avixax website and avixax is not responsible for their content.

Administration of favorite settings related to the setting of Cookies

In general, the application used to access websites allows cookies and/or similar technologies to be saved to the terminal by default. These are stored for the periods described in the table displayed in point 11 below. These settings can be changed in such a way that the automatic administration of Cookies is blocked by the browser or the user is informed every time Cookies are sent to his terminal. Useful information about the cookie administration options and methods can be found in the settings section of the application (browser). Restricting the use of cookies may affect the operation of certain functionalities of the website.

Why are cookies and/or similar technologies important for the Internet?

Cookies and/or similar technologies are central to the efficient functioning of the Internet, helping to create a friendly browsing experience that adapts to each user’s preferences and interests. As a result of disabling or deactivating cookies, certain websites or their parts may become unusable.
Disabling cookies does not mean that you will no longer receive online advertising in compliance with the law – but only that your device will no longer keep track of your preferences and interests, which you have expressed through your browsing behavior. Examples of important uses of cookies (which do not require a user to log in with an account):
Content and services adapted to the user’s favorite settings – product and service categories.
Offers tailored to the user’s interests
Note on passwords
Note on child protection filters regarding Internet content (family mode options, safe search functions).
Limiting the frequency of playing advertisements – limiting the number of times a user can view a certain advertisement on a website.
Essential advertising service for a user.
Assessment, optimization and adaptation of analytics features – such as approving a certain level of browsing traffic on a website, what type of content is viewed, and the way in which a user reaches a website (e.g. through search engines, directly, from other websites, etc.) .). Websites run these analyzers for their use in order to adapt their services to the benefit of the user.

Security and privacy perspectives

In general, browsers have built-in privacy settings that provide different cookie acceptance levels, their validity period and automatic deletion after the user has visited a certain website.
Other security factors regarding cookies:
Customizing your browser settings regarding cookies in order to provide you with a comfortable level of cookie usage.
If you are the only person using the computer, you can set longer periods to store your past browsing and login personal data if you want.
If several people have access to your computer, you can set your browser so that personal data is deleted each time the browser is closed. This is a variant of entering websites that send cookies and deleting all information at the end of the browsing session.

Additional benefits links and information

If you want to find out more information about Cookies and their use, we recommend the following links:
Microsoft Cookies guide
All About Cookies
http://www.youronlinechoices.com/hu/

Managing preferences for cookies and similar technologies

avixax uses the services of the following third parties to provide functionality, analysis and advertising. It is possible that these third parties set and use Cookies and/or similar technologies on websites operated by avixax and on other websites and applications other than avixax operated websites and applications.

For more details, read the data protection rules and the administration notices for users’ customized settings and, where applicable, the notices containing the opt-out options provided by the companies managing these services.

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